#🛠️ Troubleshooting Guide

#Quick Checklist ✅

• Phone settings configured for HuBrowser
• Extensions system refreshed
• App and phone restarted
• Browser data cleared
• Tried reinstalling HuBrowser

If you checked all above and still have issues, see details below or contact support!

#Configure Phone Settings Properly ⚙️

In your phone settings:

• 🔋 Disable battery optimization for HuBrowser
• 🔄 Enable background operation for HuBrowser
• 🧹 Whitelist HuBrowser in any device cleaning or management apps

#Reset Extensions 🔧

1. Go to the Extensions page
2. Disable all installed extensions
3. Click the Update button and wait for completion
4. Check if HuBrowser works
5. Re-enable extensions one at a time
6. 🚦 Tip: Keep only 0 or 1 network-blocking extension enabled for best performance

#Restart Everything 🔄

1. Clear the HuBrowser app cache via Phone Settings
2. Remove HuBrowser from the recent apps list
3. Close other running applications
4. Relaunch HuBrowser
5. Restart your phone if necessary

#Clear Browser Data 🧹

• Go to Settings → History → Clear browsing data and perform a full clear

#Reinstall HuBrowser 🆕

If none of the above steps resolve the issue:

• Uninstall HuBrowser
• Reboot your phone
• Download and reinstall the latest version from the official site or app store

If problems persist, please contact support and temporarily refrain from using HuBrowser. We apologize for any inconvenience and are working to improve compatibility in future releases.

#Known Issues & Limitations 🐛

HuBrowser is a unique app that runs pure 64-bit native C++ on Android, not in a Java virtual machine like most apps. This makes HuBrowser much faster and more efficient 🚀, but it can be affected by your phone's hardware and software.

• 🏢 Big companies could build this way too, but they compromise speed to support more devices
• ⚖️ It's a trade-off: more speed, but less compatibility
• 📱 Some devices may not support HuBrowser due to hardware/software limitations:
  • Chipset (must be 64-bit, usually 2019 or newer)
  • Available RAM (some tablets/phones overstate real RAM)
  • Root status, device model, OS version, and other installed apps
  • If HuBrowser fails to open, please request an instant refund from the app store (no rating needed) 🙏
• 📖 Foldable devices: If you have issues in expanded mode, switch to small phone mode
• 🖥️ Some tablets may have limited performance (e.g., 4GB labeled as 2GB real RAM, or 16GB labeled but only 4GB real RAM + 12GB virtual RAM)
• 🖥️ Emulators may not work properly since they emulate Java virtual machines, while HuBrowser runs as native C++ code
• 🕰️ Devices with chipsets made before 2019 may not open HuBrowser (64-bit only)

#Contact Support 📞

Still stuck? We're here to help!

• 📧 Email: [email protected]
• 🖼️ Feel free to send screen recordings or screenshots
• 💬 Describe your device model, Android version, and what you tried

We appreciate your patience and feedback. Thank you for supporting HuBrowser!