๐ ๏ธ Troubleshooting Guide
Quick Checklist โ
- Phone settings configured for HuBrowser
- Extensions system refreshed
- App and phone restarted
- Browser data cleared
- Tried reinstalling HuBrowser
If you checked all above and still have issues, see details below or contact support!
Tip
๐ฝ Follow these steps in order for best results!
Configure Phone Settings Properly โ๏ธ
In your phone settings:
- ๐ Disable battery optimization for HuBrowser
- ๐ Enable background operation for HuBrowser
- ๐งน Whitelist HuBrowser in any device cleaning or management apps
Reset Extensions ๐ง
- Go to the Extensions page
- Disable all installed extensions
- Click the Update button and wait for completion
- Check if HuBrowser works
- Re-enable extensions one at a time
- ๐ฆ Tip: Keep only 0 or 1 network-blocking extension enabled for best performance
Restart Everything ๐
- Clear the HuBrowser app cache via Phone Settings
- Remove HuBrowser from the recent apps list
- Close other running applications
- Relaunch HuBrowser
- Restart your phone if necessary
Clear Browser Data ๐งน
- Go to Settings โ History โ Clear browsing data and perform a full clear
Reinstall HuBrowser ๐
If none of the above steps resolve the issue:
- Uninstall HuBrowser
- Reboot your phone
- Download and reinstall the latest version from the official site or app store
If problems persist, please contact support and temporarily refrain from using HuBrowser. We apologize for any inconvenience and are working to improve compatibility in future releases.
Known Issues & Limitations ๐
- ๐ฅ๏ธ Emulators may not work properly since they emulate Java virtual machines, while HuBrowser is a unique app that runs pure 64-bit native C++ on Android, unlike most apps that run in a Java virtual machine
Contact Support ๐
Still stuck? We're here to help!
- ๐ง Email: [email protected]
- ๐ผ๏ธ Feel free to send screen recordings or screenshots
- ๐ฌ Describe your device model, Android version, and what you tried
We appreciate your patience and feedback. Thank you for supporting HuBrowser!